BY PURCHASING OUR CUTTING-EDGE METROLOGY PRODUCTS, YOU WILL HAVE ACCESS TO THE EXCEPTIONAL CAPABILITIES THEY PROVIDE IN A WIDE RANGE OF APPLICATIONS. BUT IT DOESN’T STOP THERE.
At Optimec systems, we are committed to providing an excellent service to our customers. We are constantly striving to enhance our products and software, and provide a full ecosystem of support services, assisting you to maximise the value of your investment for your business.
We can provide support, training and ongoing development of your equipment and processes, ensuring you continue to enhance your metrology capabilities for many years to come.
Support Portfolio
Our full range of support services is designed to protect and maximise your investment, giving you peace of mind and value for money on an ongoing basis.
Technical Support
Access to software support and advice
Remote analysis and issue resolution
Training
Basic training on OCT operation and measurement
Advanced training for best practices and workflow optimisation
System Expertise
Measurement output analysis and optimisation
Maximise software efficiency
Usage and integration assistance
Software Updates
Access to new features and enhancements
Remote installation support
Remote training on new features
Annual Instrument Re-Certification
Validation of system outputs, checks on core components
Certificate of Calibration (remote or on-site)
Repairs and Servicing
Repair and service options, backed by fast, on-site support for critical situations
GET IN TOUCH
For more information about our OCT solutions, or if you would like to request a sample lens report or book an evaluation trial, please get in touch.