HERE AT OPTIMEC SYSTEMS, WE PRIDE OURSELVES ON THE QUALITY AND RELIABILITY OF OUR PRODUCTS AND SOFTWARE SOLUTIONS.
As part of our offerings, we provide a range of services to ensure that our customers maximise the return from their Optimec Systems products.
We offer a range of approaches across customer support, training, and customisation, ensuring that our products can integrate into all environments easily. With our talented team, our customers have found it easy to advance their metrology with OCT.
TECHNICAL SUPPORT
Our technical support for our OCT systems includes full remote support using TeamViewer, allowing our team to resolve issues remotely by directly viewing the OMS software. Every product comes with one year of our software and support support, which is able to be extended with an annual subscription.
For existing customers, please go to the Customer Support page.
CUSTOMER SUPPORT PORTAL
Click below if you wish to report an issue or fault with your Optimec is830.
Click below if you wish to request a product enhancement for your Optimec is830.
Click below to access the latest software updates for your Optimec is830.
GET IN TOUCH
For more information about our Optimec is830 solutions, or if you would like to request a sample lens report or book an evaluation trial, please get in touch.